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traceye3131419
Participant
December 7, 2015
Question

Failing to validatae authentication key

  • December 7, 2015
  • 1 reply
  • 166 views

I have recently purchased Premier Elements 14 upon trying to install It keeps telling me I need to connect to the internet to validate my code. I am connected to the internet and can use my internet for anything else , however it will not connect to authorise my software any assistance please

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    1 reply

    Govardhan.V
    Govardhan.V
    Participating Frequently
    December 7, 2015

    Windows or Mac ?

    T
    traceye3131419Author
    Participant
    December 7, 2015

    sorry windows 10 forgot to add that

    Govardhan.V
    Govardhan.V
    Participating Frequently
    December 7, 2015

    1)Navigate to C:\Windows\System32\drivers\etc and look for file named hosts inside etc folder.

    2)Copy the hosts file to Desktop and open the same with notepad.

    3)Check  whether you can see any Adobe related entries inside Hosts file like 127.0.0.1 activate.adobe.com.......etc??

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