Failure to Install 2021 Elements
I was given Adobe Photoshop Elements 2021 & Premiere Elements for my birthay. It flatly refuses to work from thr DVD stating the Serial number is wrong! This is despite the fact I have, in desperation, tried both the numbers on sleeve. Ive been in to 'Help' but as far as I can see Ive done nothing wrong. I'd deleted my earlier version and all windows are closed - I really can't see what else I can do. After hours trying I'm most disillusioned with the whole proram but more to the point feel my family have wasted £100 + of their hard earned cash. I think maybe the thing would be to return it and ask for a refund though I can't see that happening. What Id really like to do is just use it to pep up my photographs for my Photography for Fun Group so I'd be grateful for any advice. Many Thanks
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