Skip to main content
E
eintschgo01
Participating Frequently
January 2, 2013
Answered

Failure Update Photoshop CS6

  • January 2, 2013
  • 1 reply
  • 737 views

Failure Update Photoshop CS6 after changing from Trial-Version to Cloud Plan: "Error log file location:/Library/Logs/Adobe/Installers". After downloading the Update Files via Adobe Application Manager and installing 100% the Failure Information appears.

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    You should be able to only remove Photoshop.  For the purpose of resolving your current difficulties it maybe worthwhile to remove all Adobe Creative software.  Certainly if you do choose to only remove Photoshop and continue to experience difficulties updating then please remove all installed Adobe Creative Software.

    1 reply

    Mylenium
    Mylenium
    Legend
    January 2, 2013

    Run the Creative Suite Cleaner Tool, reinstall, try the update again.

    Mylenium

    E
    eintschgo01Author
    Participating Frequently
    January 2, 2013

    Thank you for the answer.

    I hoped there is a solution without the timekilling backuping, deleting, cleaning, reinstalling, updating ...

    However, i will try it.

    But, one important question: is the Creative Suite Cleaner Tool deleting and cleaning ALL Creative Suite Software or can I only choose Photoshop?

    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    January 2, 2013

    You should be able to only remove Photoshop.  For the purpose of resolving your current difficulties it maybe worthwhile to remove all Adobe Creative software.  Certainly if you do choose to only remove Photoshop and continue to experience difficulties updating then please remove all installed Adobe Creative Software.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices