Fake Adobe Support User here?

Question

Hello, could you please tell, if "Adobe Michael Williams" is a fake adobe support person, asking for license keys around the forum, pretending that he is helping people?

If it is fake, please ban the user.

Thank you.

arij2010 · Accepted Answer

Hi,An Adobe employee will never ask you to give the serial on the forum and I think they can access your info and your products on their system without asking you to give such info .

Abambo · Answer

To add to this:Adobe employees are marked with the STAFF label and an Adobe logo.When you see anyone you suspect that is doing false claims of being support from Adobe, please report those posts. Reporting will send the post in the moderator queue and a moderator (either an Adobe employee, ACP or MVP) will look into that. Adobe has a very responsive team to lock people out if they are either spamming or claiming to be Adobe support.There are no external support companies or freelancers that can handle Adobe id problems or license problems. We can give advice on how to solve common id problems (by pointing out how to proceed), but if at any moment someone has to look into the account, that can only be done by select Adobe employees.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded