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lydiak83121963
Participant
June 21, 2016
Answered

FATAL: Error (Code = 146)

  • June 21, 2016
  • 21 replies
  • 46783 views

Hello friends,

I try to install Photoshop using the cc app but keep getting this error message for weeks now! Can someone please give me a solution

Exit Code: 146

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 146) executing in command 'MoveDirectoryCommand' for package: 'AdobePhotoshop17-Core_x64', version:17.0.0.88

FATAL: Error occurred in install of package (Name: AdobePhotoshop17-Core_x64 Version: 17.0.0.88). Error code: '146'

WARN: Failed to move directory 'C:\adobeTemp\ETR5515.tmp\1\Application' to 'C:\Program Files\Adobe\Adobe Photoshop CC 2015.5'

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Lydiak83121963 were you receiving this error or a different error for the past week?  We just released Photoshop CC 2015.5 today.

The error above indicates that the installer is unable to write to C:\Program Files\Adobe\Adobe Photoshop CC 2015.5.  I would recommend temporarily disabling any anti-virus or security software which may be preventing the installer from moving files from the temporary directory to this location.

21 replies

Y
yaoh69045649
Participant
May 3, 2018

works

S
study.12391374
Participant
May 23, 2017

Had this problem today trying to update PS.  Disabling Malwarebytes while it updated allowed the file to be moved.

Hackney
Hackney
Participant
August 10, 2016

I'm having a failed photoshop cc install today. It's complaining about registry permissions... Photoshop cc updates have happened without issue for the last 18 months on this machine, so permissions etc have been fine for that long.... What changed... Mine is a completely vanilla install.

I've double checked file/folder permissions on all the relevant folders right the way down, i tried creating the appdata folder by hand - nada.

Anyone from adobe got a clue here?

O
oscar97mm
Participant
July 8, 2016

Exit Code: 146

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 146) executing in command 'MoveDirectoryCommand' for package: 'AdobePhotoshop17-Core_x64', version:17.0.0.88

FATAL: Error occurred in install of package (Name: AdobePhotoshop17-Core_x64 Version: 17.0.0.88). Error code: '146'

After so many years as a simple upgrade it is impossible?

Or you have to disable antivirus or create an administrator account to do so. You imagine Microsoft or Apple saying this.

N
natashao77593837
Participant
July 6, 2016

This worked for me. I had MacaFee on my system and disabling temporarily worked.

sallyt67090783
sallyt67090783
Participant
July 6, 2016

...and by repeatedly clicking on retry, I was able to manually build the file folder structure so that the install for both Photoshop and After Effects was successful.  Here are the sub folders I created.  Once I did this, both programs installed.

C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats

C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.preview20155\node_modules\lodash\internal

C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.preview20155\node_modules\lodash\array

G
Gigio Gomez
Participant
July 12, 2016

It won´t work, I have tried to stop any security program or antivirus. What can I do?

Thank you

T
Tanja2014
Inspiring
July 30, 2016

these damn losers at adobe can´t even write a working installer it´s a joke.

of course i get this error too.....

Gigio Gomez schrieb:

It won´t work, I have tried to stop any security program or antivirus. What can I do?

Thank you

well adobe doesn´t know either. that why you get no answer.

i hate adobe and these script kiddies there.. i really hate them...... :-(

sallyt67090783
sallyt67090783
Participant
July 6, 2016

I am on a new machine with new installs - no virus protection installed yet.

Getting the same error code.  I tried all the above ideas and none of them work.  This is really annoying - I need Photoshop for work and now can't use it at all, same with After Effects.   InDesign, Premier Pro installed with errors.

Exit Code: 146 -------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 146) executing in command 'MoveDirectoryCommand' for package: 'AdobeCameraRaw8.0All-x64', version:9.6.0.126

FATAL: Error occurred in install of package (Name: AdobeCameraRaw8.0All-x64 Version: 9.6.0.126). Error code: '146'

WARN: Failed to move directory 'C:\adobeTemp\ETR463.tmp\3\AdobeCommon_x64\Plug-Ins' to 'C:\Program Files\Common Files\Adobe\Plug-Ins' -------------------------------------------------------------------------------------

O
orange303
Participating Frequently
July 2, 2016

Fixed it:)

I had to unhide the ProgramData folder in Cmd prompt then change owner in security tab of

C:\ProgramData\Adobe\CameraRaw\CameraProfiles

F
free agent
Participant
December 24, 2018

Please help I'm a noob I haven't fixed this it's been weeks I thought I had a virus please I'm still getting error 146 I should have never updated from 12.0

O
orange303
Participating Frequently
July 2, 2016

I had adobe support staff take control of my puter yesterday after 1.5 hours still no joy

O
orange303
Participating Frequently
July 2, 2016

This is what I'm getting in log file


- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 146) executing in command 'MoveFileCommand' for package: 'AdobeCameraRawProfile8.0All', version:9.6.0.126

FATAL: Error occurred in install of package (Name: AdobeCameraRawProfile8.0All Version: 9.6.0.126). Error code: '146'

WARN: Unable to move file at "C:\adobeTemp\ETR53C8.tmp\4\SharedApplicationData\Adobe\CameraRaw\CameraProfiles\Camera\Canon EOS 1000D\Canon EOS 1000D Camera Faithful.dcp" to "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Camera\Canon EOS 1000D\Canon EOS 1000D Camera Faithful.dcp" Error 2 The system cannot find the file specified.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.

K
kkm-muc
Participant
June 28, 2016

I quit Kaspersky (Defender will be switched off automatically) and the upgrade went up to 35%. Then it failed again and a short message told me, that its impossible to get rid of the older version...

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