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lydiak83121963
Participant
June 21, 2016
Answered

FATAL: Error (Code = 146)

  • June 21, 2016
  • 21 replies
  • 46783 views

Hello friends,

I try to install Photoshop using the cc app but keep getting this error message for weeks now! Can someone please give me a solution

Exit Code: 146

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 146) executing in command 'MoveDirectoryCommand' for package: 'AdobePhotoshop17-Core_x64', version:17.0.0.88

FATAL: Error occurred in install of package (Name: AdobePhotoshop17-Core_x64 Version: 17.0.0.88). Error code: '146'

WARN: Failed to move directory 'C:\adobeTemp\ETR5515.tmp\1\Application' to 'C:\Program Files\Adobe\Adobe Photoshop CC 2015.5'

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Correct answer Jeffrey_A_Wright

Lydiak83121963 were you receiving this error or a different error for the past week?  We just released Photoshop CC 2015.5 today.

The error above indicates that the installer is unable to write to C:\Program Files\Adobe\Adobe Photoshop CC 2015.5.  I would recommend temporarily disabling any anti-virus or security software which may be preventing the installer from moving files from the temporary directory to this location.

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Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity ManagerCorrect answer
Community Manager
June 21, 2016

Lydiak83121963 were you receiving this error or a different error for the past week?  We just released Photoshop CC 2015.5 today.

The error above indicates that the installer is unable to write to C:\Program Files\Adobe\Adobe Photoshop CC 2015.5.  I would recommend temporarily disabling any anti-virus or security software which may be preventing the installer from moving files from the temporary directory to this location.

    L
    lydiak83121963Author
    Participant
    June 21, 2016

    It happens during the update to 2015.5 cc today

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    June 21, 2016

    Thank you for the clarification Lydiak83121963.  Perhaps you were receiving similar errors earlier this week?

    If temporarily disabling your anti-virus or security software is not resolving the error then you will want to adjust the permissions for C:\Program Files\Adobe\Adobe Photoshop CC 2015.5.  You can find steps to update the file permissions at Error exit code 6, exit code 7 installing Adobe Creative Cloud .  You are welcome to update this discussion if you have any questions regarding the steps listed.

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