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July 6, 2017
Question

Fehler 16

  • July 6, 2017
  • 3 replies
  • 438 views

Wenn ich versuche Adobe Produkte zu starten, bekomme ich die Meldung: Fehler 16.

Ich habe nach Antworten gesucht und habe alles versucht, bisher hat nichts funktioniert.

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3 replies

July 7, 2017

I gave permission to the Files, they have it now. But it didn't work. I'm on Windows 10.

Jeffrey_A_Wright
Legend
July 7, 2017

Thank you for the update Lukask57042584.  Please repeat the steps offered by Sheena in message #1 in a newly created local administrator account.  Details on how to create a new local administrator account can be found at Adobe troubleshooting: Creating an admin account in Windows​.  Please update this discussion with the results.

July 7, 2017

I am on an Admin Account.

July 6, 2017

How can i fix it?

Jeffrey_A_Wright
Legend
July 6, 2017

Lukask57042584 were you able to locate the SLStore and Adobe PCD folders successfully?  If so what happened when you adjusted the file permissions?  Finally what operating system are you attempting to open you Adobe products on?

Sheena Kaul
Legend
July 6, 2017

Moving to Creative Cloud Download & Install

Hi Lukas,

Please follow the steps in the help document: Configuration error in Adobe Creative Cloud to resolve the error.

Regards,

Sheena

July 6, 2017

I tried that, but nothing happened.