Skip to main content
Participant
March 25, 2016
Answered

file wont open/run

  • March 25, 2016
  • 1 reply
  • 329 views

I have downloaded creative cloud various times onto my PC and it will not open the application. The file is saved to my desktop but still will not run when i hit open.

This topic has been closed for replies.
Correct answer John T Smith

Download & Install instructions https://forums.adobe.com/thread/2003339 may help

Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

or

While the forums are open 24/7 you may not contact Adobe support at all times

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
March 25, 2016

Download & Install instructions https://forums.adobe.com/thread/2003339 may help

Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

or

While the forums are open 24/7 you may not contact Adobe support at all times

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html