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Participant
September 12, 2018
Answered

Files/Autosave

  • September 12, 2018
  • 1 reply
  • 326 views

I have a problem with the new creative cloud. As I am editing a document, I hit save and it says that another file is open, and that my document is now 'read only' Is this because of an auto-save? I've never had this problem, (15 years of no problems till now), this is very frustrating and causing me to have multiple names for a document I simply want to work on and save where it is on my computer!

Any help on why this is happening now, and how to fix it would be hugely appreciated!!

Thanks!

Diana

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Correct answer kglad

what adobe program/app?

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 12, 2018

what adobe program/app?

Participant
September 12, 2018

Adobe Acrobat