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Participant
January 3, 2020
Question

Files downloaded from dropbox won't open

  • January 3, 2020
  • 1 reply
  • 186 views

I have a folder of mixed Adobe files, Indesign, Illustrator JPEGs, PNGs etc. None of them will open as each application thinks they are already open or locked or says they are not suitable files. The files where on dropbox but are now stored locally. Other files and folders I have do not behave like this. The files have data and varying sizes so I am confidnet they are there and not failed downloads.Any clues welcome? Running Adobe CC and Catalina 10.15.

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1 reply

John T Smith
Community Expert
Community Expert
January 3, 2020

I think you need to ask in the forums for the programs

 

To find a forum for your program please start at https://community.adobe.com/

timmo1976Author
Participant
January 3, 2020

Thanks for your response. I have now tried in the Illustrator forum too.