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zhanzhao_8597
Participating Frequently
June 25, 2025
Answered

Find the Serial number or redemption code of photoshop

  • June 25, 2025
  • 3 replies
  • 1392 views

Hi,

 

I bought the Photoshop Elements 2022 (never installed it before due to personal movement), and want to install it on my PC now, and am asking for a serial number or redemption code. But I lost the serial number and redemption code. How can I find the Serial number or redemption code of Photoshop? I just keep the DVD, and there is no number or redemption code on it! What should I do now? Need help.

Correct answer davescm

If you can't get it from your retailer and you did not register it then there is nothing you can do

Dave

3 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
June 25, 2025

Where did you buy that DVD version?

As far as I know, Adobe did NOT sell the program on a disc, so Adobe is not going to be able to help

Since a serial number is inside the box, the place you bought the program will not be able to help either

 

Losing the serial number means you have a useless DVD that you can't use

Z
zhanzhao_8597Author
Participating Frequently
June 26, 2025

Hi, I bought it in the shop of my former university in Japan, it is a kind of student teacher edition. I remember there is a product box with this DVD inside, but I lost the product box and kept the DVD only now! What can I do now to find the serial number?

davescm
Community Expert
davescmCommunity ExpertCorrect answer
Community Expert
June 26, 2025

If you can't get it from your retailer and you did not register it then there is nothing you can do

Dave

kglad
Community Expert
kgladCommunity Expert
Community Expert
June 25, 2025

you have 3 ways to recover a serial number that you once had:

 

1. if you purchased from or registered with adobe (automatically done with cs6), you can check your account, https://accounts.adobe.com

 

 2. if your adobe program is installed on another computer you can recover its serial number from that computer,

 

(win:) http://www.belarc.com/free_download.html,

(mac:) https://mac-product-key-finder.com/

 

3. http://helpx.adobe.com/x-productkb/global/find-serial-number.html

 

Z
zhanzhao_8597Author
Participating Frequently
June 26, 2025

I have tried them, not working

kglad
Community Expert
kgladCommunity Expert
Community Expert
June 26, 2025

@zhanzhao_8597 

 

what's not working?

davescm
Community Expert
davescmCommunity Expert
Community Expert
June 25, 2025

You could ask the retailer from which you bought it, but I suspect that without the serial number you are stuck.

Dave

Z
zhanzhao_8597Author
Participating Frequently
June 25, 2025

Yes, I am stuck now, so try to find help in the community

A
Community Manager
Anshul_NautiyalCommunity Manager
Community Manager
June 25, 2025
Hi @zhanzhao_8597,
Thank you for reaching out. You can refer to the following document for guidance on locating your serial number for Photoshop Elements:

https://adobe.ly/44jryXe

I hope this helps. Let us know if you need further assistance.

Regards,
^AN

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