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Question

Finding serial number

Forum|Forum|3 years ago
November 6, 2022
3 replies
706 views

I purchased the Adobe Acrobat 2020 with my new DELL computer. It came with a product key to redeem. When I do that the serial number flashed and there is no record of it. How do I find the serial number as without it I am unable to complete installation.

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If you redeem a code, as I understand it, the serial number is automatically connected to your account. This is the place to look, I think.

Community Expert

Community Expert

for the op,

again, check your account, account.adobe.com

Community Expert

Community Expert

If you cannot find it at your Adobe account, you can run the free Belarc Advisor

https://www.belarc.com/products/belarc-advisor

Community Expert

Community Expert

belarc isn't going to retrieve the serial number of a program that wasn't activated.

Community Expert

Community Expert

You mean installed and serialised?

Agreed. I see now that the question relates to a bundled version of Acrobat on a new Dell. My mistake.

In that case, I would start Dell Digital Delivery or the Adobe account as you suggested.

Community Expert

Community Expert

check your account, account.adobe.com