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MorteDeAngelis
Participant
December 19, 2015
Question

Finding Serial Number on my PC

  • December 19, 2015
  • 2 replies
  • 1113 views

Greetings

I've recently been getting an Error 6 code when trying to launch PS CS4 on my computer. I recently upgraded to Win 10 from Win 7 and ever since I change the HDD CS4 was on I'm unable to laucnh it.  This is the same as all the other adobe programs within the CS4 Master Collection.

I've been trying to look for the disks to be able to re-install the Master Collection however, I've been unable to find them.  So I've borrowed I found a friend who had the same CD's so I can re-install but I don't know the serial number that was used. 

I've looked around and found that you can get a encrypted number in the Registry of windows does anyone know who I should try and contact to get the number decrypted or any where else I might be able to look to find the serial number that is currently active on my Photoshop?

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    2 replies

    John T Smith
    Community Expert
    Community Expert
    December 19, 2015

    First, that software is old enough that it may not work at all with Windows 10... but

    An idea that MAY work to install and/or run old programs in Windows 10

    -http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-10-a.html

    John Waller
    Community Expert
    Community Expert
    December 19, 2015

    ‌Before you go any further, run Belarc Advisor to get a full picture of what's installed, including serial numbers.

    Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…