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jbcamel
Participant
February 2, 2014
Question

Finished installation but it says my serial number is invalid

  • February 2, 2014
  • 2 replies
  • 364 views

I finally figured out how to install CS2 from my download files.  However, when I tried to run Photoshop it says "user name, organization or serial number is invalid. The application cannot continue and must now exit".  And it does.......................

Now what?

Don't know if this matters, but I only installed Photoshop and Image Ready. 

    This topic has been closed for replies.

    2 replies

    T
    tattiehowker
    Known Participant
    March 13, 2014

    See my post at this forum, jbcamel

    http://forums.adobe.com/message/6166830#6166830

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 2, 2014

    did you have old ps2 files on your computer?  if so, cleaning everything out may help resolve that problem.

    uinstall cs2 and http://helpx.adobe.com/creative-suite/kb/manually-remove-creative-suite-2.html

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