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Participant
December 24, 2023
Question

'fix host file' coming up when I use adobe creative cloud cleaner tool

  • December 24, 2023
  • 2 replies
  • 5477 views

macOS Monterey 12.1

 

How do i fix the host file and finish removing adobe, please help.

2 replies

Shivangi_Gupta
Community Manager
Community Manager
December 27, 2023

Hi @Nya344419152uaz,

The "Fix Host File" error in Adobe Cleaner Tool typically occurs when there is an issue with the hosts file on your computer. The hosts file is a plain-text file used to map hostnames to IP addresses before accessing the internet. Adobe applications often use the hosts file to verify the licensing of their products.

Please make sure of running the Cleaner tool with the administrator priviliges in the User account. 

Let us know if it brings any change.

Regards,

Shivangi

Participant
March 30, 2025

I am having the same problem.  I am the administrator.  How dow I repair this?

kglad
Community Expert
Community Expert
March 30, 2025

@rcristobal 

 

is that a teams or enterprise subscription?

kglad
Community Expert
Community Expert
December 24, 2023

use a plain text editor and remove or comment out adobe references.