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iforce2d
Participant
March 30, 2014
Answered

Flash Professional trial download button says "experiencing some issues" when downloading in Linux

  • March 30, 2014
  • 1 reply
  • 465 views

I'm trying to download the trial version of Flash Professional from here : https://creative.adobe.com/products/flash

... but clicking the button always results in the message "We are currently experiencing some issues, please try again later. If the problem persists, contact customer support."

The problem persists, so here I am. Any idea when will this will be fixed?

By the way, the user experience of submitting a question here sucks ass. After I type in the heading of my question and click submit, I'm taken to a form telling me I need to sign up first. If I need to sign up first, why waste my time letting me type in my question?

Then after I've signed up and logged in, I type in the heading of my question again. Clicking submit now takes me to a form where I need to... type in the heading of my question yet again (a third time). Going back to the previous page to try and copy the heading from where I had just typed it a moment earlier does not help because some Javascript has cunningly cleared away what I had entered.

This topic has been closed for replies.
Correct answer iforce2d

Hi GautamBahl

Thanks for the fast response. Good to see you have a backup plan there.

After a little more investigation it seems that this problem occurs when the user agent of the browser reports as Linux.

It might be helpful to tailor the error message to point out to newbs like me that there is no Linux version available, rather than a "try again later" message.

Thanks again!

1 reply

GautamBahl
GautamBahl
Inspiring
March 30, 2014

Hi Iforce2D,

Welcome to Adobe Forums.

We aplologize for the inconvenience caused to you.

If you are facing an issue while downloading from creative cloud then

please use the below alternate link.

http://prodesigntools.com/adobe-cc-direct-download-links.html

Please make sure to complete the very important instructions prior to clicking on the download link.

Thanks

I
iforce2dAuthorCorrect answer
Participant
March 30, 2014

Hi GautamBahl

Thanks for the fast response. Good to see you have a backup plan there.

After a little more investigation it seems that this problem occurs when the user agent of the browser reports as Linux.

It might be helpful to tailor the error message to point out to newbs like me that there is no Linux version available, rather than a "try again later" message.

Thanks again!

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