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D_Hardman
Participant
November 9, 2018
Answered

folder stuck in creative cloud

  • November 9, 2018
  • 1 reply
  • 180 views

I have a folder that I can't delete from my creative cloud account on my computer.

I renamed it but then a duplicate folder returned with the old name. (the duplicate folder is empty.) I can't delete it as it just returns. I've tried deleting it from the online folder but that only worked on the CC r and not my local drive, it still keeps coming back into the local drive folder ( though not appearing now in the server drive.)

This topic has been closed for replies.
Correct answer Abambo

Try this: sign out -- delete the local folder -- eventually delete the folder from the web interface -- sign-in again.

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
November 9, 2018

Try this: sign out -- delete the local folder -- eventually delete the folder from the web interface -- sign-in again.

ABAMBO | Hard- and Software Engineer | Photographer
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D_HardmanAuthor
Participant
November 12, 2018

I had to delete the the whole directory containing the stuck folder.

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