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Participant
January 19, 2016
Answered

Following error message 'Install" is damaged and can't be opened. You should eject the disk image. How do I resolve this Tried it 12 times on a Mac with El Capitano

  • January 19, 2016
  • 1 reply
  • 238 views

I am trying to download Photoshop CS5 Extended onto a new iMac to replace my old Windows version. I have downloaded it 12 times and once I open the installer an error message "Install is damaged and can't be opened. You should eject the disk image. Any ideas how to solve this problem please.

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Correct answer chiru_ras

Hi,

Photoshop CS5 is not compatible with MAC El Capitano which is 10.11 OSx version. Please access the link as follows to check the system requirements for installing Photoshop CS5 which is MAC OS X v10.5.7 or v1.06.

Photoshop system requirements

Thank you.

1 reply

chiru_ras
Adobe Employee
chiru_rasCorrect answer
Adobe Employee
January 19, 2016

Hi,

Photoshop CS5 is not compatible with MAC El Capitano which is 10.11 OSx version. Please access the link as follows to check the system requirements for installing Photoshop CS5 which is MAC OS X v10.5.7 or v1.06.

Photoshop system requirements

Thank you.