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Exquisite_Gleam157F
Participant
October 29, 2014
Answered

Following Windows 7 Repair Install, Photoshop gives error message 0xc01500002

  • October 29, 2014
  • 1 reply
  • 338 views

Due to corruption of some system files, I had to do a Repair Install of Windows 7.

When I try to start Photoshop CS6, I get error message 0xc01500002.   When I try to run Elements 10, I get a different error: "side-by-side configuration is incorrect."

Other apps run fine.

Any help fixing this would be greatly appreciated.

Craig

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    Craig I would recommend you begin with removing and reinstalling your Adobe Creative applications.  If you need a fresh copy of the installation files then they are available at Other downloads.

    1 reply

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    Exquisite_Gleam157FAuthor
    Participant
    October 29, 2014

    Updated information - Photoshop CS6 Extended 64-bit (if it matters).

    Regarding the Elements 10 error, if I insert the original CD, it gives me an option of deactivating Elements and uninstalling.  Can I then reinstall it on the same machine?

    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    October 30, 2014

    Craig I would recommend you begin with removing and reinstalling your Adobe Creative applications.  If you need a fresh copy of the installation files then they are available at Other downloads.

    E
    Exquisite_Gleam157FAuthor
    Participant
    October 30, 2014

    Thanks, Jeff.  I had not taken the time for the latest update.  Last night I reinstalled both CS6 and Elements.  In both cases I have the original disks.  It was a painless process - not near the hassle it could have been.  All of my settings and preferences were even retained!  As of now, everything seems to be working as it should.

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