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L
leevinieminen
Participant
April 9, 2020
Question

Forgot to cancel free trial

  • April 9, 2020
  • 2 replies
  • 150 views

Hi, I forgot to cancel my free trial, and now I'm being charged  300 euros for a one year deal. I don't have that kind of money on my bank account right now, so I haven't lost any money yet. I am not interested in using Photoshop anymore, so can I still cancel my one year deal? I don't have that kinda money on me.    

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    April 9, 2020

    I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum.

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      April 9, 2020

      You will need to go to Adobe Customer Service for that:

      https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

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