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Tatter35694416xf23
Participant
February 28, 2024
Question

Forgot which email i used for activation

  • February 28, 2024
  • 1 reply
  • 128 views

I have Photoshop CS6 installation CD with serial on a sticker, but i cannot activate Photoshop on new PC. I forgot which email I used for activation (probably one which no longer exists). Is there a way how to reset activation count and deactivate PCs linked to it as they are both scrapped. I need to activate PS on my new machine

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    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 28, 2024

    you can request an activation count reset from adobe support if you're seeing an excess activation count message.

     

    retrieving the email associated with cs6 (and whether one exists) is a different matter.

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