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N
newry
Inspiring
May 16, 2020
Question

Free subscription via Lacie

  • May 16, 2020
  • 2 replies
  • 3668 views

I just bought 2 Lacie 5TB portable drive and both came with 1 month free photography plan which im already subscribing to, but when i check my account its telling me a payment of £52.13 is due in july for the all APPS plan which i have never signed up for, anyone offer any help please, i have tried to contact Adobe several times without success.

Plan information

Creative Cloud All Apps
Annual plan, paid monthly
Renews automatically on May 14, 2021.
 
Payment information
£52.13/mo
Next payment is scheduled for Jul 14, 2020.
 
Plan information
Photography plan (20GB)
Annual plan, paid monthly
Renews automatically on May 21, 2020.
Payment information
£9.98/mo
Next payment is scheduled for May 21, 2020.
 
    This topic has been closed for replies.

    2 replies

    N
    newryAuthor
    Inspiring
    May 16, 2020

    So what happens after the free month runs out will I be charged for the following eleven months? 

    Just Shoot Me
    Just Shoot Me
    Legend
    May 16, 2020

    Yes of course. To get the one month free you had to Sign Up for a Full year subscription.

      N
      newryAuthor
      Inspiring
      May 16, 2020

      That's a right scam, can I cancel it ASAP 

      Just Shoot Me
      Just Shoot Me
      Legend
      May 16, 2020

      I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum.

       

      What you got, and seemed to have Signed up for is a One Month Free for the Adobe All Apps plan once you Sign Up for a Yearly Subscription.

      So all of these FREE offers are Contingent on Signing Up for a Yearly subscription plan. You get One Month without a payment.

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