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daniel.b003
Participant
April 6, 2020
Question

Free Trial Cancellation

  • April 6, 2020
  • 1 reply
  • 953 views

Hi. So I'm trying to cancel my Enterprise free trial before it expires. But when I go to "My Plans", it seems I cannot cancel it. The "cancel plan" button isn't there. How do I cancel it? Do I need someone to cancel it for me? My trial ends on Tuesday and I'd really appreciate the help. Thanks so much!!!!

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1 reply

Bani Verma
Community Manager
Bani VermaCommunity Manager
Community Manager
April 6, 2020

Hi there, 

 

I have reviewed the Adobe ID (email address) you have utilized to post here and found that you have purchased a Creative Cloud Photography Plan. I moving your query to the correct community for help 'Get Started'.

You contact the support teams directly via chat, to initiate the chat click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/in/contact.html.

 

Hope this helps.

    D
    daniel.b003Author
    Participant
    April 6, 2020

    Umm, where is the chat icon? I can't see it.

    LinSims
    Community Expert
    LinSimsCommunity Expert
    Community Expert
    April 6, 2020

    Down and to the right:

     

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