Free Trial Cancellation

Question

Hi. So I'm trying to cancel my Enterprise free trial before it expires. But when I go to "My Plans", it seems I cannot cancel it. The "cancel plan" button isn't there. How do I cancel it? Do I need someone to cancel it for me? My trial ends on Tuesday and I'd really appreciate the help. Thanks so much!!!!

Bani Verma · Answer

Hi there,

I have reviewed the Adobe ID (email address) you have utilized to post here and found that you have purchased a Creative Cloud Photography Plan. I moving your query to the correct community for help 'Get Started'.

You contact the support teams directly via chat, to initiate the chat click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/in/contact.html.

Hope this helps.

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