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musabi82038055
Participant
April 9, 2016
Answered

Free Trial Error

  • April 9, 2016
  • 1 reply
  • 766 views

im trying to download adobe after effects free trial i downloaded creative cloud and downloaded premiere and photoshop i want to try after effects too but i cant see it in the creative cloud and i decided to download it from its website Video efektleri, görsel efektler yazılımı | Ücretsiz Adobe After Effects CC deneme sürümünü indir‌ and i clicked free trial and its opened this adobe web page https://creative.adobe.com/products/download/aftereffects?promoid=RYGDN4F6&mv=other and i got this message Currently the system has some problems, please try again later. If the problem persists customer support contact.

i don't know why this error becomes i think the reason is that im living in egypt so i dont think that i should say some more thing i hope any one anwser. thanks!

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Correct answer Szalam

That is because you are trying to install After Effects on a 32-bit operating system. After Effects requires a 64-bit operating system.

1 reply

Szalam
Community Expert
SzalamCommunity ExpertCorrect answer
Community Expert
April 9, 2016

That is because you are trying to install After Effects on a 32-bit operating system. After Effects requires a 64-bit operating system.

musabi82038055
Participant
April 9, 2016

so what i can do i have 3 gb ram so i cant use 64 bit i know that after effects cs4 is for 32 bit where can i found it ?

Szalam
Community Expert
Community Expert
April 10, 2016

The current version of After Effects also requires 4 GB of RAM...

What operating system do you have? CS4 was only supported on XP and Vista with Windows and OS X v10.4.11–10.5.4  for Mac. So, if you have a more modern OS, it might not even work.

RAM is cheap. I'd recommend you upgrade. You'll want more for AE anyway.

Getting CS4 is going to be much more difficult than getting RAM. You might be able to find it for sale on eBay or something, but it may be hard to find a legitimate copy.