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V
Valeriemomof3
Participant
November 14, 2022
Question

Frequently required to fix missing or damaged file in Creative Cloud, must download and reinstall.

  • November 14, 2022
  • 1 reply
  • 819 views

Every three days I receive message Adobe Creative Cloud needs to resolve problem. Something is missing or damaged, and need to download and install new copy of creative cloud. Use PS and LR.  This is for PC Windows. 

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 14, 2022

something (eg, av, antimalware, cleaner, defragger etc) on your computer is corrupting your cc files.


<moved from using the community>

    V
    Valeriemomof3Author
    Participant
    November 14, 2022

    Thanks. Do not use this PC for much else. How does one figure out what is causing this?

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    November 14, 2022

    Do you have any antimalware  programs that might be removing files?

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