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R
Reyoneshotphoto@gmail.com
Known Participant
January 16, 2020
Question

frustrated and paying

  • January 16, 2020
  • 3 replies
  • 361 views

Since I did the update to Catalina's operating system.  Adove is a mess.  I lost work time and money.  in lightroom tethered the files between Photoshop and Lightroom do not work.  I'm frustrated. I'm paying for something that doesn't work.  who cares.

This topic has been closed for replies.

3 replies

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
January 16, 2020

This is the fourth time that Apple has wreaked havoc by introducing a new OS that does not work with current software. Adobe applications run fine on Mojave, High Sierra, and even Windows 10. One option is to roll back your OS. What versions of PS and LR are you running? Go to the Application menu and give us the exact number.

https://helpx.adobe.com/x-productkb/global/fix-macos-64-bit-compatibility-errors.html

Also let us know if you want us to move this thread from "Get Started" to "Photoshop".

 

~ Jane

T
thelifeofrick
Participant
January 16, 2020

This is truly a mess. Lightroom will just crash my iMac completely. No option to force close the program... It shuts restarts the whole system. Photoshop just hangs during a save. I have to force close it. 

 

What is going on? Apple says it's Adobe. And of course Adobe says it's Apple. 

 

I'm on Catalina and yes, all my Adobe apps are the most recent. 

John Waller
Community Expert
John WallerCommunity Expert
Community Expert
January 16, 2020

>> who cares.

 

We care but we're end users. Not Adobe.

 

I'm running Catalina and the Adobe apps run fine for me.

 

Are you running the latest versions on Catalina? If so, please break your issues down to individual issues we can troubleshoot with you. There's always a solution if you explain the issue clearly.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    January 16, 2020

    >Since I did the update to Catalina's operating system

     

    1 - never update an operating system until you check to find out if there are problems

     

    2 - you must upgrade all programs to the latest version

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