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megantherose
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August 1, 2016
Answered

Geek Squad Deleted Adobe - How Do I Get it Back??

  • August 1, 2016
  • 1 reply
  • 496 views

Urgent! I have to get back to work asap! I had to take my PC laptop in for repairs at Best Buy Geek Squad. When I got it back everything had been reset to factory. I lost my Adobe Creative Suite apps completely. I can't even do basic work because I no longer even have Adobe Reader. Ugh! I have searched Adobe's site but can not figure out how to Re-Download my software (I think I had the Cloud version) and the only thing I do see is for downloading free trials -- and there is no way to contact a real support person!! Does anyone have any idea how to get my programs back???? Thanks a million!!

    This topic has been closed for replies.
    Correct answer DelphiZoa

    Oops! If you have a Cloud subscription, download the Adobe Creative Cloud desktop app​,​ and use it to install your apps.

    For older software—Creative Suite etc.—download links are here: Other downloads​.

    If you need more info on how to, check out this post: How to download, install, and activate Adobe applications .

    Let us know if that solves the issue.

    1 reply

    DelphiZoa
    DelphiZoaCorrect answer
    Participating Frequently
    August 1, 2016

    Oops! If you have a Cloud subscription, download the Adobe Creative Cloud desktop app​,​ and use it to install your apps.

    For older software—Creative Suite etc.—download links are here: Other downloads​.

    If you need more info on how to, check out this post: How to download, install, and activate Adobe applications .

    Let us know if that solves the issue.

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