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mayaht6190068
mayaht6190068
Participant
December 19, 2019
Question

Generating pdf's

  • December 19, 2019
  • 1 reply
  • 128 views

Since the lastest update I no longer have the option to generate pdf's out of Illustrator, InDesign and Photoshop. Can anyone advise me how to fix this? I am using creative cloud, so all the relevant programs are still availble, but for some reason no Desktop Version of Acrobat? How

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1 reply

T
Test Screen Name
Legend
December 19, 2019

That's really surprising as all three use entirely different tech from each other to save as/export PDF. Please let us know

1. What system you have? For example, Windows 10, macOS catalina?

2. What version of each Creative Cloud app you have? 

3. You say you no longer have the option to generate PDFs in Illustrator, InDesign and Photoshop. Do you mean that Illustrator and Photoshop no longer offers PDF in the Save as options (just other formats)? And InDesign no longer offers Export PDF from the File menu? If that's what's happening, please share a screen shot. If something else is happening, please tell us the details.

4. You say you have no desktop version of Acrobat. Did you install it?

5. There are many updates, both to Creative Cloud and to the system, as well as other things. Which is the "latest" version where all your trouble started?

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