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January 31, 2022
Answered

Getting a Billing Issue every month

  • January 31, 2022
  • 1 reply
  • 152 views

Hi,

 

Irrespective of changing the credit card details multiple times over the past few months, I still get a billing issue every month. I have spoken to my bank, and they report that there is no issue with them. It has been happening for 4 months now. Can anyone tell me what is the possible reason for this?

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Correct answer AxelMatt

This is a public forum, not the link to Adobe support. 

Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below. 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot. 

1 reply

AxelMatt
Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
January 31, 2022

This is a public forum, not the link to Adobe support. 

Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below. 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot. 

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