Getting a continuous error message while installing ACC: "creative cloud is needed to resolve this issue" Repair doesn't work. Any ideas?

Question

Hi, I am experiencing this continuous error while installing the Adobe Creative Cloud-app. I followed all suggestions on the Adobe Forum and have had someone from Adobe support trying to fix the problem, without succes.

In the meantime I have deleted everything from Adobe from my computer, in order to do a fresh install of the ACC-app, Bridge and Photoshop. But I'm still facing this error and now I don't have access to Photoshop and Bridge...

When installing Photoshop or Bridge separately using the direct download links from Adobe, I get "error 1" 😞

Anyone knows a workaround? Thanks.

For completion, these are the steps I have tried, without success.

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html

Roy Bisschops · Accepted Answer

To everyone who is facing this same issue: today I found my solution, which I have not read on any Adobe help or support page: I killed my running antivirus software in task manager (in my case the software is from Panda Security), and now I was able to install the ACC-app, Bridge and Photoshop without any problem.

Too bad I already uninstalled everything from Adobe, which I now had to reinstall. What an absolute waste of time...

kglad · Answer

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html

if that fails, follow solutions 2 and 3 here:

https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

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