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tylern32221657
Participant
September 29, 2016
Answered

Getting creative cloud products on a lap top

  • September 29, 2016
  • 1 reply
  • 190 views

I use an iMac and a MacBook Pro

I purchased the creative cloud plan with access to all the products last October (2015) with a 12 month plan plus one free month on the student rate. I can no longer download additional creative cloud apps without being asked to pay or use the free trial. I should still have 2 months left on my plan. How can I download these apps to my laptop as well as my desktop. I even use the mobile apps, but can no longer get additional applications on any of my devices.

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Correct answer Ned Murphy

Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM

https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

FAQ: What do I do if I have a membership but my app is acting as if I have a trial?

https://forums.adobe.com/thread/1962238

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
September 30, 2016

Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM

https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

FAQ: What do I do if I have a membership but my app is acting as if I have a trial?

https://forums.adobe.com/thread/1962238