Getting error 43 when trying to update Creative Cloud.

I went through the rounds on this issue with chat support. I will list the steps and also the chat session we had here:

Steps:

1. open activity monitor and close all Adobe related applications
2. navigate to: /Library/Application support/Adobe
3. In that directory you will see a folder named OOBE - Rename that folder to OOBEold
4. Navigate to: MAC HD /Application/Utilities directory
5. In there you will see a folder called "Adobe Application Manager" - delete it
6. Download the Adobe Cleaner Tool from here: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_content/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip
7. Open the Cleaner Tool and choose to clean "Creative Cloud" only.
8. Download and install Creative Cloud again - https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg

Support Chat Session:

You are now chatting with 'Soibam'

Soibam: Hello. Welcome to Adobe Technical Support.

Soibam: Hi Josiah,

Josiah Wallingford: hello

Soibam: I have received your query. Please allow me a moment to verify your account and to review the details of your request.

Soibam: Thank you for staying online.

Soibam: I understand that you are unable to update the Creative Cloud desktop application as you are getting error code 43. Is that correct?

Josiah Wallingford: that is correct

Soibam: Thank you for confirming the issue. I will be glad to check and help you with that.

Soibam: May I know the exact error message you are getting while trying to update the product?

Soibam: May I know the complete exact error message you are getting while trying to update the product?*

Josiah Wallingford: I will have to run it again to get the error. One moment

Soibam: Sure.

Josiah Wallingford: Installing Update... 71% Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support

Soibam: Thank you for the information.

Soibam: Josiah, We will try performing some troubleshooting steps. Lets work together to resolve the issue.

Josiah Wallingford: sounds good Soibam

Soibam: Please quit the CC desktop application, close all Adobe processes from Activity monitor, re-launch it and try updating it.

Josiah Wallingford: I already did that with the last tech... it gave us the same error

Soibam: Please open Finder > Go > Utilities > Activity Monitor.

Soibam: Okay.

Josiah Wallingford: after we tried that we got disconnected

Soibam: Thank you for the information Josiah

Soibam: Please again close all Adobe applications including Creative Cloud desktop application from Activity monitor.

Josiah Wallingford: okay

Josiah Wallingford: okay done

Soibam: Then, Rename  Adobe Application Manager, OOBE folder.

Soibam: Open Finder > Go > Go to Folder > type  /Library > Application support  > Adobe folder.

Josiah Wallingford: okay

Soibam: Please let me know if you have any difficulties in locating the folders.

Josiah Wallingford: I found it

Soibam: Great.

Josiah Wallingford: now what?

Soibam: Rename another OOBE folder

Soibam: Navigate to Finder > Go > Go to Folder > type ~/Library > Application support > Adobe folder.

Josiah Wallingford: I am in that folder. I see a folder in there called "OOBE". What would you like me to rename it to?

Soibam: Rename OOBE to OOBEold.

Soibam: Yes, you are correct.

Josiah Wallingford: done

Soibam: After that, Delete the Adobe application manager, Creative Cloud  folder from MAC HD > Application > Utilities.

Josiah Wallingford: done

Soibam: Now, we will run Cleaner Tool. I will provide you the link to download the Cleaner Tool..

Soibam: Please click here.

Soibam: Double-click AdobeCreativeCloudCleanerTool.zip to extract the

Soibam: AdobeCreativeCloudCleanerTool.dmg.

Josiah Wallingford: okay it is open... should I choose "Clean All"?

Soibam: Please choose Creative Cloud only.

Soibam: Please remove Creative Cloud desktop application and try installing the CC Desktop application.

Josiah Wallingford: okay done

Soibam: Now, try installing the CC Desktop application.

Josiah Wallingford: Install it from where?

Soibam: I will provide you the direct download link for CC Desktop Apps.

Soibam: Please click here to download CC Desktop Apps.

Josiah Wallingford: It is installing

Soibam: Okay.

Josiah Wallingford: okay it is installed... is that the latest version?

Josiah Wallingford: its not asking me to update any longer

Soibam: Please launch CC Desktop Apps and see if you are able to see CC 2014.

Josiah Wallingford: I see them. They are wanting to be updated.

Soibam: Please click on update.

Josiah Wallingford: okay it is updating... looks like this will take a while

Soibam: Okay.

Josiah Wallingford: I will get back in touch if I have further issues.

Soibam: Sure, I will keep the case open for your convenience so that you can contact us back if you still have the same issue.

Josiah Wallingford: great. thank you

Soibam: Your case number is ************

Soibam: You can refer to the case number to contact us back.

Josiah Wallingford: Got it. Have a good day.