getting error code 49 when downloading Bridge. how do i fix this

Forum|Forum|11 years ago
April 26, 2015
4 replies
812 views

I am getting error code 49 when downloading Bridge.

It seems Adobe CHAT is non-existent. Can anyone help?

Creative Cloud

This topic has been closed for replies.

Correct answer Govardhan.V

If Windows , navigate to C: .> Program Files > Adobe.>Adobe Bridge cc .

launch Bridge CC from Adobe Bridge cc folder .

If Mac , launch Adobe Bridge cc from Applications folder .

Once the Bridge CC app is launched , Quit Creative Cloud Desktop app.

In the Bridge CC menu , click on the option " Help" .

Then select Updates option .

Sheena Kaul

Legend

Moving to Creative Cloud Download & Install‌

L

laneeddy

Participant

Many thanks, problem has been resolved by clearing the temp file, download now OK, Eddy

Govardhan.VCorrect answer

Participating Frequently

If Windows , navigate to C: .> Program Files > Adobe.>Adobe Bridge cc .

launch Bridge CC from Adobe Bridge cc folder .

If Mac , launch Adobe Bridge cc from Applications folder .

Once the Bridge CC app is launched , Quit Creative Cloud Desktop app.

In the Bridge CC menu , click on the option " Help" .

Then select Updates option .

txstbobcatAuthor

Participating Frequently

Brucgovn... YOU are THE MAN! It worked.

When I become Supreme World Dictator, I am giving Adobe Systems to you...

Govardhan.V

Participating Frequently

Thanks lol

Ned Murphy

Legend

Creative Cloud Help / Error downloading Creative Cloud applications

http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

txstbobcatAuthor

Participating Frequently

Brucgovn: i am on a PC

Ned: I have been to that link 37 times (that is not an exaggeration) I cannot get find their Chat link. It says Contact us, and it takes me in circles

Ned Murphy

Legend

The chat link can be elusive as can the people that support it over the weekend. It does work, at least for most people, but not all.

Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

It looks somewhat like the following when it gets thru properly (I don't think the 24/7 is a true story)...