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Participant
December 10, 2015
Answered

Good evening.

  • December 10, 2015
  • 1 reply
  • 270 views

Hy,


when I bought an account on creative cloud , I opted for the plan to photographers , and got the Photoshop and Lightroom products on my Windows operating system. Now I have a Mac , and wanted to migrate my access , for when access my account I can not see my products. Must recover the serial of products purchased , and I need one now support. Who could help me?




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Correct answer Kanikas

Hi Flavio,

You can have creative cloud installed and signed in on two computers, as long as you only use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe website using your Adobe ID, download the Cloud desktop app, then download the software. Sign out on a computer that you will not be using: sign in and sign out of the Adobe Creative Cloud desktop app

You can download the installer for Creative Cloud from here :
Creative Cloud Help | Creative Cloud for desktop.

You can install and activate (purchased) perpetual software two computers of  the  same type (mac or pc), as long as you only use  it on one at a time.

1 reply

Kanikas
KanikasCorrect answer
Legend
December 10, 2015

Hi Flavio,

You can have creative cloud installed and signed in on two computers, as long as you only use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe website using your Adobe ID, download the Cloud desktop app, then download the software. Sign out on a computer that you will not be using: sign in and sign out of the Adobe Creative Cloud desktop app

You can download the installer for Creative Cloud from here :
Creative Cloud Help | Creative Cloud for desktop.

You can install and activate (purchased) perpetual software two computers of  the  same type (mac or pc), as long as you only use  it on one at a time.