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Participant
September 13, 2021
Question

Guest account keeps asking for verification

  • September 13, 2021
  • 1 reply
  • 208 views

We have Adobe installed on our Mac that uses the guest account. Every time I log out and then log back in of the guest account, when I launch an Adobe app, I sign into my Adobe account with the username and password, but it still asks for verification by email. How can we stop it from asking for this extra verification every time? 2-step verification is already disabled.

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1 reply

Jeffrey_A_Wright
Community Manager
Community Manager
September 13, 2021

Elazar, you can use the process listed in https://helpx.adobe.com/manage-account/using/secure-your-adobe-account.html to turn off two-step verification. 

 

You may want to consider using a Standard Account instead of the Guest account to avoid the sign-out process. More information on how to set up different User accounts can be found at https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac.