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dacoolmike
Participant
January 7, 2016
Answered

Guys will you please tell me the step by step process on how to transfer my adobe products to another computer?

  • January 7, 2016
  • 1 reply
  • 278 views

Guys will you please tell me the step by step process on how to transfer my adobe products to another computer? I'm not good with computers and I already activated a few of adobe creative cs 5 some of them are in my broken laptops that i cant access. Is there a way to deactivate them on my adobe id so that i can reuse the serial numbers to my newer laptop and how?

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Correct answer Pattie-F

for CS5, please see: 

How to download, install, and activate Adobe applications

Activation-deactivation-help

Since you cannot access the previous computer, you will need to contact Adobe to deactivate the app using this link: Contact us.

Please have your serial number and  Adobe ID ready.

If you are also using Creative cloud, please see:

FAQ: Can I install Creative Cloud on more than one computer?

FAQ: How do I download and install the Adobe Creative Cloud Desktop App?

FAQ: How do I download and install Creative Cloud Apps?

I am moving this post to the Downloading, Installing, Setting Up forum

1 reply

Pattie-F
Pattie-FCorrect answer
Legend
January 8, 2016

for CS5, please see: 

How to download, install, and activate Adobe applications

Activation-deactivation-help

Since you cannot access the previous computer, you will need to contact Adobe to deactivate the app using this link: Contact us.

Please have your serial number and  Adobe ID ready.

If you are also using Creative cloud, please see:

FAQ: Can I install Creative Cloud on more than one computer?

FAQ: How do I download and install the Adobe Creative Cloud Desktop App?

FAQ: How do I download and install Creative Cloud Apps?

I am moving this post to the Downloading, Installing, Setting Up forum