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May 4, 2015
Question

Had to reinstall Yosemite and CS6 from a seagate backup drive to my iMac HD error message 16 uninstall reinstall cannot uninstall

  • May 4, 2015
  • 1 reply
  • 77 views

I transferred CS6 to my iMac HD from a seagate backup drive after having reinstalled Yosemite. When I tried to open Photoshop i got an error message #16. It said uninstall CS6 and reinstall. When I tried to uninstall it the message was it cannot be uninstalled. What do I do?

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    1 reply

    kglad
    Community Expert
    Community Expert
    May 4, 2015

    uninstall your cs6, clean per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 and then reinstall using the installation files.

                                      

    Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    window using the Lightroom 3 link to see those 'Important Instructions'.