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4 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 11, 2021

your cpu is incompatible with ps 2021, Known issues in Photoshop (adobe.com)

 

to use that ps version, install on a different computer.

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    default1xlfuo805s6hAuthor
    Participant
    February 11, 2021

    danke,das funktioniert auch nicht

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 11, 2021

    what doesn't work?

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    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    February 11, 2021

    That may be a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
    -or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
    https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

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