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Participant
November 12, 2014
Answered

Hard drive crash implications with registration

  • November 12, 2014
  • 1 reply
  • 422 views

I had Photoshop CS6 installed on my laptop. The hard drive crashed on Friday morning (obviously I was not able to de-register the product) and I have now installed the software onto my new hard drive. Will I still be able to load and activate the software onto another computer?

    This topic has been closed for replies.
    Correct answer Ethereal_Sunflower98BC

    Yes it will detect the next activation as 3rd, however you will get an option to sign out from all computer while you are trying to activate the products on 3rd computer, once you have clicked on sign out it will deactivate the subscription from all computer. You can re activate and use.

    1 reply

    Amit Malik
    Participating Frequently
    November 12, 2014

    Hi

    Yes, You can use that program on your new machine. Because Adobe allows you use the program on two machines

    Participant
    November 12, 2014

    Hi Amit - thanks for your response. I am aware that I can use the software on two machines, but was just concerned that the registration on the hard drive that crashed might still be in force as I was not able to de-register it. In other words, will Adobe see the installation on the next machine as a third application?

    Ethereal_Sunflower98BC
    Participating Frequently
    November 12, 2014

    Yes it will detect the next activation as 3rd, however you will get an option to sign out from all computer while you are trying to activate the products on 3rd computer, once you have clicked on sign out it will deactivate the subscription from all computer. You can re activate and use.