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Stephen27419566o2ji
Participant
December 3, 2022
Question

Hard Drive Crashed and CS6 photoshop app lost

  • December 3, 2022
  • 2 replies
  • 589 views

My Hard Drive Crashed recently with my boot and all my files on it. I had purchases Photoshop CS6 around 2013. I had copied and pasted all my Abobe files onto an external USB drive. 

I have moved them back to my hard drive however when I launch the file an error box appears with "error 1" stating to unistall and reinstall. The files to install/unstall isn't available.

I have looked through my abode account and my email for a receipt or order history however I can't find any order purchase.

Is there any methode I can get my CS6 photoshop back?  

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
December 6, 2022

In the absence of installation disks/downloads & serial number that you received at purchase, you have these options:

 

Photoshop Elements (no subscription needed).
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography Plan (approx $10/month for 12 months). Includes the following:

  • Photoshop CC and Photoshop on iPad
  • Camera Raw
  • Lightroom on desktop, mobile and the web
  • Lightroom Classic
  • Portfolio website + hosting
  • Adobe Express (free starter plan)
  • Bridge
  • 20 GB cloud storage (upgradable to 1 TB).
  • Free upgrades for paid subscribers

https://www.adobe.com/creativecloud/photography.html

 

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
kgladCommunity Expert
Community Expert
December 5, 2022

yes, you must have your serial number and the installation file.

 

because you searched and found nothing useful, you may be at the end of the road with cs6 because having your serial number is critical.

 

the installation file you can probably get online from prodesigntools.com, if your version was an individual, usa license.  otherwise, you may be able to get your installation file if you purchased from or registered with adobe.

 

and you may be able to get your serial number if you purchased from or registered with adobe.

 

for the common (in usa) installation file, https://prodesigntools.com/adobe-cs6-direct-download-links.html

 

follow the directions (esp, step 1)

save the install file. it may not remain online.

thank jim @ prodesigntools.com

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