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Participant
August 29, 2015
Answered

Has anyone been able to resolve this error? "This installation is no longer functional. Uninstall it and download Creative Cloud again from https://creative,adobe.com/products/creative-cloud."

  • August 29, 2015
  • 1 reply
  • 794 views

Has anyone been able to resolve this error?  "This installation is no longer functional.  Uninstall it and download Creative Cloud again from https://creative,adobe.com/products/creative-cloud."  Any help would be greatly appreciated.  I have activated my subscription and after the Creative Cloud Desktop app load, it won't show any apps.  All other tabs are functional.  I did notice in preferences that it does not allow me to pick a language or even the install location.  Thanks for any advice.

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Correct answer Govardhan.V

We will first try with basic step :

Refer below link :

How to fix download error on Adobe Creative Cloud

1 reply

Govardhan.V
Participating Frequently
August 29, 2015

Please specify the version of Operating System and if possible a screenshot of error.

Participant
August 29, 2015

I'm using OS X Yosemite 10.10.5

I have my license installed on my mac pro and everything is fine, but it after installing on my laptop (both using same OS X version) I get this page but no error code.  I have uninstalled and used the cleaner tool several times and even deleted some files from the library preferences folder.

Govardhan.V
Govardhan.VCorrect answer
Participating Frequently
August 29, 2015

We will first try with basic step :

Refer below link :

How to fix download error on Adobe Creative Cloud