Have a student / teacher subscription. Trying to download and install applications on new mac pro with yosemite

Question

Have a student / teacher subscription. Trying to download and install applications on new mac pro with yosemite. Old applications still work on older Mac Pro. Can't download any applications. Creative Cloud website and desktop app both fail. Very frustrating. Anyone having this problem?

Jeffrey_A_Wright · Answer

Chas50 I would recommend removing the currently installed Adobe Creative software. You can then install the new versions of the Adobe Creative software included with your membership. You can find complete details regarding the uninstall and install process at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

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