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jennir24449839
Participant
May 9, 2015
Answered

Have downloaded CS6 but cannot find a way to get to Install?

Have downloaded CS6 but cannot find a way to get to Install? I have followed the instructions but am lost.

    kglad
    kgladCorrect answer
    Community Expert
    May 9, 2015

    after downloading file 1 of 2 (the 7z) and file 2 of 2 (the exe), put both in the same directory and double click the exe.

    do not manually extract anything.

    if you're confused, deleted everything that's confusing you and restart the downloads.  or for explicit help with the files you've already downloaded, what file(s) (names and extensions) did you download?

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    10 replies

    Stephen24276863jqg1
    Participant
    May 2, 2022

    OMG.  Just spent HOURS on chat with Adobe Support 1st trying to download this software to reinstall then trying to understand how to install this and they chat support had NO clue.  You answer helped me install in in SECONDS!  Thanks!

     

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    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 2, 2022

    >chat support had NO clue

     

    CS6 is from 2012 and is no longer supported by Adobe

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      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      May 9, 2015

      what file(s) (names and extensions) did you download?

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      jennir24449839Author
      Participant
      May 9, 2015

      I followed the instructions and downloaded 1 of 2 and 2 of 2 of CS6. There are all these zip files now in my Adobe folder that I cannot Install.

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