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Participant
April 22, 2014
Question

Having issues re-installing CS5.5 Creative suite

  • April 22, 2014
  • 1 reply
  • 287 views

After a power failure, I had to revert to a system restore point to before I had installed CS5. I am trying to re-install from the original DVD and get a message saying there may be a pending machine restart. Please quit and restart computer. I did that several times. I still get the same message so I clicked on ignore and continue the installer starts but then get a message saying install failed.  I have even uninstalled antivirus programs thinking they may be the problem but still same issue.

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    1 reply

    kglad
    Community Expert
    Community Expert
    April 22, 2014
    photog200Author
    Participant
    April 22, 2014

    I ran the cleaner program and am still getting the same error messages

    kglad
    Community Expert
    Community Expert
    April 22, 2014