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November 24, 2025
Question

Having Problem Registering my Adobe Acrobat Pro 11.0

  • November 24, 2025
  • 2 replies
  • 143 views

I have purchased adobe Acrobat pro 11.0 and it was a one time purchase. I installed it on my old computers. I have dleted this software from the old ones and installed it on my new one but having trouble registering it. While registering when I type in all the required informatoin it keeps working and doesn't register my product with Adobe.

I need help in registering my software and I need activation count reset for this program so that I can install this software on my new computers.

 

[Moved from the Using the Community forum, which is the forum for issues using the forums by moderator]

2 replies

kglad
Community Expert
Community Expert
November 25, 2025

you can't activate your acrobat xi

November 25, 2025

I called Adobe customer service and they said that they can't help as the
support of this software has ended.
Regards,
*Muhammad Iqbal*
[Personal information removed by moderator.]

Peru Bob
Community Expert
Community Expert
November 25, 2025

The only way to free an activation is to deactivate it on the computer on which it was installed.

November 25, 2025

I don't have the other computer on which adobe was installed. It was
deleted from those computers but it was not deactivated as I didn't know
that it had to be deactivated. I have the adobe key though.
Regards,
*Muhammad Iqbal*
[Personal information removed by moderator.]

kglad
Community Expert
Community Expert
November 25, 2025

you can't activate your acrobat xi.  and adobe support can't help you with legacy apps.