Question

Having Problem Registering my Adobe Acrobat Pro 11.0

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I have purchased adobe Acrobat pro 11.0 and it was a one time purchase. I installed it on my old computers. I have dleted this software from the old ones and installed it on my new one but having trouble registering it. While registering when I type in all the required informatoin it keeps working and doesn't register my product with Adobe.

I need help in registering my software and I need activation count reset for this program so that I can install this software on my new computers.

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kglad

Community Expert

you can't activate your acrobat xi

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M

Muhammad37806013mil0Author

I called Adobe customer service and they said that they can't help as the
support of this software has ended.
Regards,
*Muhammad Iqbal*
[Personal information removed by moderator.]

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Peru Bob

Community Expert

The only way to free an activation is to deactivate it on the computer on which it was installed.

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M

Muhammad37806013mil0Author

I don't have the other computer on which adobe was installed. It was
deleted from those computers but it was not deactivated as I didn't know
that it had to be deactivated. I have the adobe key though.
Regards,
*Muhammad Iqbal*
[Personal information removed by moderator.]

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kglad

Community Expert

you can't activate your acrobat xi. and adobe support can't help you with legacy apps.

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