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U
umon
Known Participant
October 19, 2012
Question

Having problems uninstalling CS3 on Mac OS 10.6.8

  • October 19, 2012
  • 1 reply
  • 6931 views

Hi Jeff,

I am also trying to get rid of all my CS3 production suite on Mac ( OS10.6.8 )

After using the CS 3 uninstaller and restart everything is still showing up, though not working...

Do I have to use the cs5cleaner tool now?

And will this allow me to reinstall just CS3 photoshop ( I did not deactivate anything before uninstalling for that reason )

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    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    October 19, 2012

    I have branched this to a new discussion. 

    If you have tried using the uninstaller in Applications/Utilities/Adobe Installers and you are still showing the apps as installed then please try using the CS Cleaner tool to remove the remaining installed components.  You can find directions on how to access and use this utility at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

      U
      umonAuthor
      Known Participant
      October 19, 2012

      Great. Thank you for your response!

      I just downloaded the current Adobe Creative Suite Cleaner Tool and selected CS 3 in the pulldown menu, but it only shows Adobe Extend Script Toolkit 2 and it offers to clean all Cs3/Cs 4 ( no option to just select CS3 )

      I also have CS 4 installed and and want to get rid of everything except AE: Should I

      1. uninstall the entire CS4 via uninstaller first (and reinstall AE after running the Cleaner ) or can I

      2. uninstall everything CS4 except AE and then run the Cleaner.

      3. Should I run the cleaner ( clean all CS3/CS4 ) first and then take care of uninstalling CS4

      Sorry for the specifics, but I already have tried this once using the uninstallers and handselecting all programs (for both CS3 and CS4 ) I wanted to get rid of and then ran the cleaner, but that still left a lot of stuff AND the not uninstalled CS3 PSD did not work any more and could also not be reactivated with my serial... the only fix was resurrecting the entire system/app drive via Timemachine to its original.

      I really appreciate your input!

      Jeffrey_A_Wright
      Jeffrey_A_Wright
      Legend
      October 19, 2012

      Umonka I would recommend you go with option 1.  Run the uninstallers to try to remove everything properly.  Then run the cleaner.  You can then try the installation again.  If you do have problems installing you may also want to reference Troubleshoot installation with install logs | CS3, CS4 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-install-logs-cs3.html.

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