Having troubles installing Adobe Creative Suite 6 Design & Web Premium

Forum|Forum|7 years ago
November 6, 2018
1 reply
1444 views

I am trying to install my Adobe Creative Suite 6 Design & Web Premium bought in 2013.

I downloaded it from my "Orders" in my Adobe Account but when the Installmanager starts I always get an "error - maybe a file is missing". I am using a MacBook Pro Retina from 2013.

Anyone can help me with this problem? Anywhere else I can download the installer?

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Correct answer Jeffrey_A_Wright

Katharinal5017311, what specific error do you receive when you begin the installation process? If your MacBook Pro is using a modern version of macOS then please see Installing Creative Suite on a new Mac or macOS 10.12 (Sierra) or later which discusses the typical errors that are received and the necessary workaround to begin the installation process.

Ned Murphy

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Download Adobe Creative Suite 6 applications

K

katharinal5017311Author

Participant

Thanks! With this download it's the same problem

Jeffrey_A_Wright

Correct answer

Community Manager

Katharinal5017311, what specific error do you receive when you begin the installation process? If your MacBook Pro is using a modern version of macOS then please see Installing Creative Suite on a new Mac or macOS 10.12 (Sierra) or later which discusses the typical errors that are received and the necessary workaround to begin the installation process.

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