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Participant
November 16, 2015
Question

he cambiado de ordenador, se ha quemado, y en el nuevo ordenador no consigo instalar lightroom 6,disco, me dicen que debo ,desistalarlo del antiguo ordenador, ordenador que ya no tengo, que hago

  • November 16, 2015
  • 2 replies
  • 244 views

he cambiado de ordenador, se ha quemado, y en el nuevo ordenador no consigo instalar lightroom 6,disco, me dicen que debo ,desistalarlo del antiguo ordenador, ordenador que ya no tengo, que hago

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2 replies

Anupriya Khare
Participating Frequently
November 17, 2015

If you cannot access the previous computer on which you installed the app—whether it was stolen, lost, crashed, or locked—you will need to contact Adobe to deactivate the app.

If you upgraded your computer’s hardware, replaced a hard drive, upgraded your operating system, or formated your computer before deactivating your software, you may have disrupted the activation connection.

Please contact Adobe Support on Contact Customer Care. Have your serial number or Adobe ID ready.

Regards,

Anupriya Khare

Mohit Goyal
Community Manager
Community Manager
November 16, 2015

Moved to Creative Cloud Download & Install

Regards,

~Mohit