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paulamachiels@telenet.be
Participating Frequently
November 12, 2025
Answered

Heb een pc crach gehad nu een jaar geleden mijn aankoop adobe elements kan ik niet meer opnieuw ins

  • November 12, 2025
  • 7 replies
  • 198 views

m rekeninghouder: PAULA MACHIELS

[PII removed by moderator]

Dit is een bewijs dat het geld werd gedebiteerd van de vermelde betaalrekening

Correct answer John T Smith

For serial number programs you may download only if you bought direct from Adobe
-Log in to your Adobe account and click this link https://account.adobe.com/products
--you do, of course, need to log in using the account you used for your purchase
--IF a download is available there will be a Download button under the program name
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you always have what you need

7 replies

paulamachiels@telenet.be
Participating Frequently
August 14, 2026

I still cannot download Adobe 2025. The download keeps getting blocked.

Why can't anyone solve this? They collect the money but offer no help.

kanikas28368183
Community Manager
Community Manager
August 14, 2026

Hi there, we're sorry for the inconvenience. Could you please share a screenshot of the error message you're seeing? Also, let us know whether you're using a Mac or a Windows computer so we can assist you further


Thanks
^KS

paula Machiels
Participant
May 20, 2026

Ik  heb nog steeds geen hulp ik kan niet meer op mijn aankopen

Paula Machiels Genk Belgie

 

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
November 13, 2025

For serial number programs you may download only if you bought direct from Adobe
-Log in to your Adobe account and click this link https://account.adobe.com/products
--you do, of course, need to log in using the account you used for your purchase
--IF a download is available there will be a Download button under the program name
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you always have what you need

Kanikas
Legend
November 13, 2025

Hi Paula_Machiels9315,

 

I see you have an active Photoshop Elements license. What issues are you facing? Are you not being able to re-install it? Kindly share more details for us to be able to help you. 

 

Thanks 
^KS

paulamachiels@telenet.be
Participating Frequently
April 24, 2026

ik kan niet op mijn account 

ik kan niet me

kglad
Community Expert
Community Expert
April 24, 2026

@Paula_Machiels9315 

 

your photo is out of focus, but seems to indicate you are logged into your account.