HELLLP! need to talk to support. Phone number???!

Question

A couple weeks ago I used the chat to talk to a representative about why my student plan went up to $29, he looked into it and explained that after a certain amount of time it goes up even if you are still a student. Now, I dont know what he did, my account says it doesnt have any plans! So I cannot contact support because I dont have any plans. I find this odd because my credit card says I was charged $29 today! I'd like to cancel the whole darn thing, I havent used it in forever, yet I have no one to call and my account says I dont have any plans. But I am still being charged. Where do I find a phone number if I dont have any plans???????????! Why cant you contact support if you dont have an active plan? And why dont I have an active plan?! Im paying for one!

Nancy OShea · Accepted Answer

Go to online chat. https://helpx.adobe.com/contact.htmlClick the chat bot icon.Type Billing Agent followed by Enter key. If you cancel your annual student plan before the 12th month, there is a 50% early termination fee.  Maybe that's what you paid?  See the terms you agreed to below.https://www.adobe.com/legal/subscription-terms.html

Peru Bob · Answer

Go here:https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-redemption-codes_stillNeedHelpand

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